This was our busiest July ever for new calls/emails—we helped 1,794 tenant households throughout Minnesota, eclipsing last July’s 1,775 total. This was our 5th busiest month of all-time for new calls.
Here are the top 10 reasons for calls last month, compared to July, 2023.
| Contact Reason | Number of Contacts | Change from July ‘23 |
|---|---|---|
| 1. Repairs | 527 | + 20% |
| 2. Evictions | 367 | – 20% |
| 3. Security Deposits | 188 | – 9% |
| 4. Break Lease | 163 | + 28% |
| 5. Landlord Notice to Vacate | 142 | – 12% |
| 6. Lease Questions | 108 | + 9% |
| 7. Rent Increase | 79 | + 31% |
| 8. Privacy/Intrusion | 76 | – 7% |
| 9. Financial Aid | 68 | + 1% |
| 10. Fees | 61 | – 20% |
Repairs are substantially up over last year’s numbers and appear to be driven largely by a lot of rain throughout the state this summer, leading to a big increase in calls concerning mold. Evictions continue to trail behind last year’s number, again largely due to the new law that went into effect requiring a 14-day warning letter before the landlord is able to file an eviction for non-payment of rent.
Finally, a new stat to share! Last month we advised tenants in 211 different Minnesota cities. Historically, about 20% of our calls come from outside of the 7-county metro area.
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