This was our busiest September ever for all three of our records; new contacts (calls and emails), follow-ups and total. But—the more astounding statistic right now is our quarterly total (July 1-Sept. 30th). This was HOME Line’s busiest quarter of all-time—again for all 3 records. Last quarter (April-June) was the first time we ever surpassed […]
Hotline Serves 1,854 New Contacts in August
We received 1,854 new contacts (emails plus calls) to the tenant hotline in August, a 2% increase over last August. Our total contacts (new plus follow-ups) were up even more—11% over last August with 3,533 total contacts. We remain on pace to surpass last year’s numbers, with new contacts up over 8% and total contacts […]
By every metric, July was the busiest month in the 34-year history of HOME Line’s tenant hotline.
We set a monthly record for new contacts (emails and calls): 2,115. We set a monthly record for follow-up contacts: 1,968. We set a monthly record for total contacts (new plus follow-ups): 4,083. Two of these records only lasted a month—in June, we set records for follow-up and total contacts. The record for new contacts […]
HOME Line is hiring—Americorps VISTA Tenant Hotline position
HOME Line is hiring an Americorps VISTA Tenant Hotline position. Strengthen one of MN’s largest tenant advocacy organizations while improving access to justice for renters statewide. Build systems that create lasting change for thousands of households each year. Program Description: HOME Line is a Minnesota nonprofit organization dedicated to advancing safe, stable, and affordable rental […]
Midyear Milestone: Our Busiest June Ever
This was our busiest June ever on the hotline for all three of our metrics for tracking contacts (calls plus emails). We set all-time June records for new, follow-up, and total contacts, with 3,945 total contacts—the new all-time record for any month, eclipsing the previous record set in August 2023. For the year, we are […]
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