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November Sees Most New Contacts to Hotline Ever

December 9, 2024 by Mike Vraa Leave a Comment

This November was the hotline’s busiest for new contacts (calls & emails) ever . Last year we had 1,461 new contacts in November while this year, we had 1,583, a 7% increase. Here are the top 10 reasons for calls in November, compared to November, 2023. Contact Reason Number of Contacts Change from Nov. ’23 […]

Filed Under: Newsletter, Tenant Hotline

Hotline remains on track to top 20,000 contacts again in 2024

November 5, 2024 by Mike Vraa Leave a Comment

October was another busy month for the hotline. We took slightly fewer calls/emails in October (2,929 total) than in September of this year—about a 5% drop. There were 1,664 new calls/emails in October and we remain on pace to potentially top 20,000 for the calendar year, repeating last year’s accomplishment. Here are the top 10 […]

Filed Under: Newsletter, Tenant Hotline

Tenant hotline took more new calls/emails during third quarter 2024 than third quarter 2023

October 8, 2024 by Mike Vraa Leave a Comment

We just finished September and are comparing the third quarter of 2023 to the third quarter of 2024. In general, the tenant hotline took  more new calls/emails during this time than last year—an 8% increase (5,439 for third quarter, 2024). Here are the top 10 contact reasons for the last quarter, compared to 2023. Contact […]

Filed Under: Uncategorized

Last month the Hotline saw a 5% increase in Contacts from August 2023

September 10, 2024 by Mike Vraa Leave a Comment

New calls/emails for August eclipsed the total for August last year. This August, we had 1,943 new contacts compared to 1,860 last year, a 5% increase over last August. Here are the top 10 reasons for calls last month, compared to August, 2023. Contact Reason Number of Contacts Change from Aug. ’23 1. Repairs 584 […]

Filed Under: Newsletter, Tenant Hotline, Uncategorized

HOME Line has busiest July ever for new calls/emails

August 8, 2024 by Mike Vraa Leave a Comment

This was our busiest July ever for new calls/emails—we helped 1,794 tenant households throughout Minnesota, eclipsing last July’s 1,775 total.  This was our 5th busiest month of all-time for new calls. Here are the top 10 reasons for calls last month, compared to July, 2023. Contact Reason Number of Contacts Change from July ‘23 1.  […]

Filed Under: Newsletter, Tenant Hotline

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HOME Line
8011 34th Ave S, Suite #126
Bloomington, MN 55425

HOME Line is a tax-exempt non-profit organization under Internal Revenue Code § 501(c)(3).

Our EIN is 41-1941115.

The original content within this website is © 1992–2025 HOME Line.