The VISTA Cohort has had a very full first month of service! In addition to getting oriented with their host sites, VISTAs also spent time training intensively with HOME Line and partners. Topics covered include MN Tenant Rights, building resilience and communal care, grassroots organizing principles & history, how to research your landlord and how […]
Hotline on pace to set new call record in 2023
This month, we’ll look at the results for the last quarter of calls on the tenant hotline, comparing it to the same quarter in 2022. In the third quarter of 2022, we took 5,448 new calls. For 2023, we had a total of 5,046 new calls for the same time period. We remain on pace […]
August 2023 Sets New All-Time Record for Total Calls in a Month
August, 2023 set a new all-time record for total calls in a month (3,593 calls), topping the previous record from August, 2022 (3,550). Summer has typically trended as our busiest time of the calendar year as that’s when tenants move in/move out and things like security deposit disputes spike then. This is also the 31st […]
Hotline Call Volume Up 12% From 2022
July, 2023 was yet another incredibly busy month for the tenant hotline. We took 3,307 total calls (new plus follow-up calls) last month, a 7% increase over July, 2022. For the year, the hotline has taken 12% over the 2022 total through July. While new calls are up 3% for the year (and last year […]
The Legends at Berry Residents’ Association Seeks Rent Relief
The Legends at Berry, a newly built Low-Income Housing Tax Credit (LIHTC) senior building in St. Paul, is publicly subsidized through the federal tax system to offer “affordable housing” to the community. Despite being called “affordable housing,” a group of committed tenants had to begin meeting immediately because they were overwhelmed by the untenable rent […]
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