Oppose cuts. Increase investments in affordable housing and homelessness. In its hoUSed Campaign advocacy toolkit: “Oppose Dramatic Cuts to Federal Investments in Affordable Housing,” the National Low-Income Housing Coalition (NLIHC) urges Congress to oppose cuts to federal investments in affordable housing and homelessness and instead provide the highest level of funding possible to serve more […]
Calls 14% Higher in First Quarter 2023
The first quarter of 2023 is over and we have, once again, record call volume on the tenant hotline. 2022 was, by far, the busiest year for calls in HOME Line’s history. 2023 is shaping up to be even more massive, with 5,467 calls in the first quarter, a 14% increase over last year’s record […]
More Than Two Years of Record Setting Call Volumes
This was, by far, the hotline’s busiest February ever. This isn’t anything new—we’ve been setting record monthly call volume numbers for a long time now. We track three levels of call volume at HOME Line. The first is new calls—a new caller or a new issue from a prior caller. The second is follow-up calls—where […]
Call Volume and Speech Attendance at Record Numbers
January was our highest new-call volume month in history (2,037 calls), eclipsing August, 2022 (2008 calls)—the only other month we’ve gone over 2,000 new calls in a month. Here are the top 10 call reasons in January: Evictions remained at the top spot, which has been true for several months. As mentioned in past newsletters, […]
What do you use your Renter’s Credit for?
Renter’s Property Tax Refund program, often known as Renter’s Credit, is a tax refund issued to many low- and moderate-income tenants in Minnesota. According to the Minnesota Budget Project, “The Renters’ Credit is a property tax refund for … renters whose property taxes are considered high for their income level. It refunds a portion of […]
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