On April 19th, 2023, HOME Line hosted a webinar on Minnesota tenant/landlord law. This webinar covered the role of city inspectors in rental housing. We were joined by Enrique Velázquez, Director of Inspections Services and Bryan Starry, Manager of Housing Inspections—both from the City of Minneapolis Department of Regulatory Services—and Fire Safety Manager AJ Neis […]
More Than Two Years of Record Setting Call Volumes
This was, by far, the hotline’s busiest February ever. This isn’t anything new—we’ve been setting record monthly call volume numbers for a long time now. We track three levels of call volume at HOME Line. The first is new calls—a new caller or a new issue from a prior caller. The second is follow-up calls—where […]
Recording of March 2023 Tenant/Landlord Webinar: Understanding Leases in Minnesota
On March 22nd, 2023, HOME Line hosted a webinar on Minnesota tenant/landlord law. This webinar covered how residential rental leases work in Minnesota. We were joined by HOME Line’s Supervising Attorney Ama Carrion who covered what to look for before, during, and after signing a lease, as well as common lease terms and questions. HOME […]
HOME Line Organizers Host Tenant’s Rights’ Workshop for Dominium Tenants
On March 4th, 60 tenants from Dominium properties across the Twin Cities metro attended in person and virtually, a tenant rights presentation and panel discussion hosted by HOME Line. The presentation and extended Q&A session was led by HOME Line attorney Ama Carrion, who covered topics including repairs, privacy, and reasonable accommodations. Tenant organizers Katherine […]
Call Volume and Speech Attendance at Record Numbers
January was our highest new-call volume month in history (2,037 calls), eclipsing August, 2022 (2008 calls)—the only other month we’ve gone over 2,000 new calls in a month. Here are the top 10 call reasons in January: Evictions remained at the top spot, which has been true for several months. As mentioned in past newsletters, […]
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