This November was the hotline’s busiest for new contacts (calls & emails) ever . Last year we had 1,461 new contacts in November while this year, we had 1,583, a 7% increase. Here are the top 10 reasons for calls in November, compared to November, 2023. Contact Reason Number of Contacts Change from Nov. ’23 […]

October was another busy month for the hotline. We took slightly fewer calls/emails in October (2,929 total) than in September of this year—about a 5% drop. There were 1,664 new calls/emails in October and we remain on pace to potentially top 20,000 for the calendar year, repeating last year’s accomplishment. Here are the top 10 […]

This was our busiest July ever for new calls/emails—we helped 1,794 tenant households throughout Minnesota, eclipsing last July’s 1,775 total.  This was our 5th busiest month of all-time for new calls. Here are the top 10 reasons for calls last month, compared to July, 2023. Contact Reason Number of Contacts Change from July ‘23 1.  […]