This was our busiest June ever on the hotline for all three of our metrics for tracking contacts (calls plus emails). We set all-time June records for new, follow-up, and total contacts, with 3,945 total contacts—the new all-time record for any month, eclipsing the previous record set in August 2023. For the year, we are […]
May Hotline Trends: Repairs Rise, Demand Remains High
This was our busiest May ever for both new contacts (1,700) and total contacts (3,211), which includes follow-ups. For new contacts, we were up an astounding 23% over May 2025. We’re nearly 8% above last year’s record pace for new contacts through the first five months of the year. Here are the top 10 reasons […]
April Brings Record Tenant Hotline Activity
This was the tenant hotline’s busiest April ever. We set records for new, follow-up, and total calls/emails for April. There was a 15% increase in total client contacts over last April, with 3,489 this year. That’s our third-highest monthly total ever, which is more than a little surprising for April (only 30 days—not a summer/heavy […]
Recibamos el Verano
Esta es la época del año donde las cláusulas de invierno en algunos contratos de arrendamiento terminan y los inquilinos que tienen esta restricción se pueden mudar de vivienda. Comuníquese con nosotros para obtener las mejores practicas cuando uno se muda. Si su Aire Acondicionado es proporcionado por el propietario y no funciona esto está […]
Evictions Top Tenant Concerns in Q1 2026
The tenant hotline has just finished the first quarter of 2026, and new contacts (calls plus emails) were up 2.8% over 2025—which turned out to be our busiest year ever for new contacts. Here are the top 15 reasons for contacts for the first quarter compared to the first quarter in 2025. Evictions remain firmly […]
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