This November was the hotline’s busiest for new contacts (calls & emails) ever . Last year we had 1,461 new contacts in November while this year, we had 1,583, a 7% increase. Here are the top 10 reasons for calls in November, compared to November, 2023. Contact Reason Number of Contacts Change from Nov. ’23 […]
After catastrophe, A VISTA member reflects on service
After a devastating apartment fire killed two and displaced more than 20 families, Elliot Park Neighborhood, Inc (EPNI) stepped up to assist. VISTA cohort member Colton, who is serving at EPNI, reflected on the experience, and what they’ve learned as a result. The fire occurred less than two weeks before the VISTA cohort’s start date, […]
Hotline remains on track to top 20,000 contacts again in 2024
October was another busy month for the hotline. We took slightly fewer calls/emails in October (2,929 total) than in September of this year—about a 5% drop. There were 1,664 new calls/emails in October and we remain on pace to potentially top 20,000 for the calendar year, repeating last year’s accomplishment. Here are the top 10 […]
Last month the Hotline saw a 5% increase in Contacts from August 2023
New calls/emails for August eclipsed the total for August last year. This August, we had 1,943 new contacts compared to 1,860 last year, a 5% increase over last August. Here are the top 10 reasons for calls last month, compared to August, 2023. Contact Reason Number of Contacts Change from Aug. ’23 1. Repairs 584 […]
HOME Line VISTA Program Winds Down 2023-2024 Cohort
Our 2023-24 VISTA Cohort Members are finishing up their service at the end of this month, and our new cohort members will join shortly after! This year’s members have had an incredible year of learning, community building, and capacity building at their various host sites. We will see 5 of our current members returning to […]
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