HOME Line is hearing from renters across Minnesota, but the impact is especially acute for immigrant households, mixed-status families, and communities that are already overrepresented in low-wage and unstable work. Many of the renters contacting us were previously paying rent consistently and are now in crisis because immigration enforcement has disrupted their ability to work, […]
Tenant Hotline Sees Fewer Contacts in November but Still on Record Pace
The tenant hotline saw an 18% decrease in new contacts (both phone call inquiries and email inquiries) in November 2025 as compared to November 2024. There was a 7% decrease in total contacts (new plus follow-ups) for the same time period. Despite this, the hotline remains on pace to reach yet another record for new […]
Tenant Hotline Contacts Continue to Climb in 2025
The tenant hotline saw a 5% increase in new contacts (calls plus emails) in October 2025 over October 2024.We also remain on pace to set an all-time record for new contacts in a year. In 9 of our top 10 reasons why tenants call us, we saw an increase in contacts this October compared to […]
Two Minnesota cities pass pro-tenant ballot measures
Election Day in Minnesota saw two cities pass pro-tenant ballot measures. Although on different scales, each addresses landlords neglecting their properties. Duluth voters approved a tenants’ right-to-repair ballot initiative. In St. Paul, the electorate approved giving the city the power to assess administrative fines on negligent landlords. HOME Line’s hotline staff hear about repair […]
Tenant Hotline Surpasses 350,000 Households
The tenant hotline reached a major milestone in September—we’ve now advised over 350,000 renter households since opening! As we move through 2025, we’re 75% of the way through the year and remain on pace for a record number of new contacts (emails and calls), up 3% compared to 2024. So far, 15,574 tenant households have […]
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