Our communities are grappling with deep grief and anger following the killing of constitutional observer Renee Good by an Immigration and Customs Enforcement (ICE) agent. This act of violence has intensified fear across Minnesota, particularly within immigrant communities who already live under constant threat of surveillance, detention, and family separation. We are heartbroken, we are […]
Tenant Hotline Sees Fewer Contacts in November but Still on Record Pace
The tenant hotline saw an 18% decrease in new contacts (both phone call inquiries and email inquiries) in November 2025 as compared to November 2024. There was a 7% decrease in total contacts (new plus follow-ups) for the same time period. Despite this, the hotline remains on pace to reach yet another record for new […]
Tenant Hotline Contacts Continue to Climb in 2025
The tenant hotline saw a 5% increase in new contacts (calls plus emails) in October 2025 over October 2024.We also remain on pace to set an all-time record for new contacts in a year. In 9 of our top 10 reasons why tenants call us, we saw an increase in contacts this October compared to […]
Tenant Hotline Surpasses 350,000 Households
The tenant hotline reached a major milestone in September—we’ve now advised over 350,000 renter households since opening! As we move through 2025, we’re 75% of the way through the year and remain on pace for a record number of new contacts (emails and calls), up 3% compared to 2024. So far, 15,574 tenant households have […]
Record Pace for the Hotline Despite August Dip
We had a slight decrease in contacts (calls and emails) to the tenant hotline in August 2025 compared to August 2024—6% fewer calls. This comes right after the busiest month on record for new calls. Why did the numbers go down? It’s hard to say for sure, but we “lost” the last two days of […]
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