We just finished September and are comparing the third quarter of 2023 to the third quarter of 2024. In general, the tenant hotline took more new calls/emails during this time than last year—an 8% increase (5,439 for third quarter, 2024). Here are the top 10 contact reasons for the last quarter, compared to 2023. Contact […]
Recording of HOME Line’s 10/23/2024 Tenant/Landlord Webinar: New Shared Meter Regulations
On October 23rd, 2024, HOME Line Housing Attorney and Communications Coordinator Rachael Sterling hosted a webinar covering new laws governing utility services in shared-metered residential rental buildings going into effect on January 1, 2025. She was joined by Mid-Minnesota Legal Aid Housing Unit Managing Attorney Julia Zwak and Staff Attorney Gary Van Winkle. Presenters also fielded […]
Last month the Hotline saw a 5% increase in Contacts from August 2023
New calls/emails for August eclipsed the total for August last year. This August, we had 1,943 new contacts compared to 1,860 last year, a 5% increase over last August. Here are the top 10 reasons for calls last month, compared to August, 2023. Contact Reason Number of Contacts Change from Aug. ’23 1. Repairs 584 […]
Recording of 9/18/24 HOME Line Tenant/Landlord Webinar: Going to Conciliation Court
On September 18th, 2024, HOME Line Housing Attorney and Communications Coordinator Rachael Sterling hosted a webinar that provided an overview of filing a Security Deposit claim in Conciliation Court (Small Claims Court). HOME Line Housing Attorneys Matt Eichenlaub and Daniel Suitor shared tips on how to file conciliation court claims as well as going over […]
HOME Line VISTA Program Winds Down 2023-2024 Cohort
Our 2023-24 VISTA Cohort Members are finishing up their service at the end of this month, and our new cohort members will join shortly after! This year’s members have had an incredible year of learning, community building, and capacity building at their various host sites. We will see 5 of our current members returning to […]
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