The tenant hotline saw an 18% decrease in new contacts (both phone call inquiries and email inquiries) in November 2025 as compared to November 2024. There was a 7% decrease in total contacts (new plus follow-ups) for the same time period. Despite this, the hotline remains on pace to reach yet another record for new […]
Tenant Hotline Contacts Continue to Climb in 2025
The tenant hotline saw a 5% increase in new contacts (calls plus emails) in October 2025 over October 2024.We also remain on pace to set an all-time record for new contacts in a year. In 9 of our top 10 reasons why tenants call us, we saw an increase in contacts this October compared to […]
Recording of 11/19/25 HOME Line Tenant/Landlord Webinar: Rent Escrow — A Legal and Organizing Perspective
On November 19th 2025, HOME Line hosted a Tenant/Landlord law webinar providing an overview of the rent escrow process from both an attorney’s and an organizer’s perspectives. We were joined by Housing Attorney, Impact Litigation and Research Director Samuel Spaid and Managing Organizer Regan Reeck who discussed how to use the rent escrow process and […]
Help Support HOME Line’s VISTA Cohort During the Government Shutdown
HOME Line’s cohort of AmeriCorps VISTA tenant organizers are currently serving without pay due to the shutdown of the federal government. VISTA members receive modest biweekly payments to cover housing, food, and other personal expenses during their term of service, and any interruption is a significant challenge.Your financial support will help our VISTA tenant organizers […]
Two Minnesota cities pass pro-tenant ballot measures
Election Day in Minnesota saw two cities pass pro-tenant ballot measures. Although on different scales, each addresses landlords neglecting their properties. Duluth voters approved a tenants’ right-to-repair ballot initiative. In St. Paul, the electorate approved giving the city the power to assess administrative fines on negligent landlords. HOME Line’s hotline staff hear about repair […]
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