The tenant hotline saw a 5% increase in new contacts (calls plus emails) in October 2025 over October 2024.We also remain on pace to set an all-time record for new contacts in a year. In 9 of our top 10 reasons why tenants call us, we saw an increase in contacts this October compared to […]
Two Minnesota cities pass pro-tenant ballot measures
Election Day in Minnesota saw two cities pass pro-tenant ballot measures. Although on different scales, each addresses landlords neglecting their properties. Duluth voters approved a tenants’ right-to-repair ballot initiative. In St. Paul, the electorate approved giving the city the power to assess administrative fines on negligent landlords. HOME Line’s hotline staff hear about repair […]
Tenant Hotline Surpasses 350,000 Households
The tenant hotline reached a major milestone in September—we’ve now advised over 350,000 renter households since opening! As we move through 2025, we’re 75% of the way through the year and remain on pace for a record number of new contacts (emails and calls), up 3% compared to 2024. So far, 15,574 tenant households have […]
July Hotline Demand Surges Past Previous Record
July set a record for new calls/emails on the tenant hotline with 2,065 contacts. This eclipses a record set earlier this year in January. We remain well ahead of last year’s pace, with a 6% increase in both new and total contacts (follow-ups plus new).Here are the top 10 reasons tenants contacted us in July […]
Midyear Hotline Contacts Trend 4% Higher in 2025
We’re halfway through 2025 and we’ll compare the first 6 months of 2024 to 2025’s results. We had 10,020 new contacts (emails and calls) this year, a 4% increase over 2024. We’re also up for total contacts (new, plus follow-ups). This year, we’re at 17,926 for the halfway point, up 5% over 2024. Here are […]
- « Previous Page
- 1
- 2
- 3
- 4
- …
- 16
- Next Page »