We’re halfway through 2025 and we’ll compare the first 6 months of 2024 to 2025’s results. We had 10,020 new contacts (emails and calls) this year, a 4% increase over 2024. We’re also up for total contacts (new, plus follow-ups). This year, we’re at 17,926 for the halfway point, up 5% over 2024. Here are […]
Summer is the tenant hotline’s busiest time. Here’s why, and how you can help.
Every summer, we see a spike in Security Deposit calls to the tenant hotline. Most landlords charge a full-months rent (or more) for a security deposit. The vast majority of our clients are, as defined by HUD, low income. The return of these deposits are a key part of making thousands of MN families budgets […]
Hotline Update – May 2025
We had a slight drop in tenant contacts (calls and emails) in May (1,385 new contacts) versus May, 2024 (1,643 new contacts). This happened for a couple reasons. First, May 31 was on a weekend this year. The last day of a calendar month (especially a summer month when move outs are high) is our […]
Let’s Amp Up Advocacy for Source of Income and Just Cause Protections
Landlords shouldn’t be able to discriminate against renters receiving subsidies for rent. Renters should be protected from unjust evictions and non-renewal of their leases. HOME Line and our partners are working to pass critical policies to ensure these rights. Your legislators need to hear from you! Join us for an evening of inspired storytelling, dinner, […]
First Quarter Contacts Increased in 8 of Top 10 Categories
We’ve finished the first quarter of 2025, and the number of calls and emails are up on the hotline. For new contacts, we’re up 8% over 2024 and for total contacts (new and follow-up), we’ve seen a 9% increase over last-year’s total. Here are the top 10 reasons for contacts in the first quarter of […]
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