The tenant hotline has just finished the first quarter of 2026, and new contacts (calls plus emails) were up 2.8% over 2025—which turned out to be our busiest year ever for new contacts. Here are the top 15 reasons for contacts for the first quarter compared to the first quarter in 2025. Evictions remain firmly […]
Three Straight Record Months for Tenant Hotline Contacts
We just had our busiest February ever, both for new contacts (calls and emails) and total contacts (including follow-ups). This is the third straight busiest year-to-year month for new contacts. In December, January, and February, we set all-time marks for new contacts in each month. Here are the top 10 reasons for contacts last month […]
Certificado de Renta Paga (CRP)
Si calificas, este es dinero gratis. No todos los inquilinos son elegibles. El propietario debió entregar el formulario CRP antes del 31 de enero. Debes incluirlo en tus impuestos personales antes del 15 de abril. Contáctanos si tienes alguna pregunta. 612-255-8870. Confidencial y Gratis Escúchenos todos los Jueves en nuestro horario de […]
Evictions Drive Record Contact Volume in January
January 2026 was our busiest month ever for new contacts (emails and calls combined): 2,095. This is the sixth time since 2022 that we’ve reset this high bar. The previous high mark was last July (2,065), and prior to that it was last January (2,045). As mentioned last month, this follows our busiest year for […]
2025 Marks a New High for HOME Line Services
We just wrapped up our busiest December ever—for both new contacts (emails and calls combined), 1,641, and total contacts—2,957. But the superlatives aren’t limited to December. This was the highest year ever in HOME Line’s history for new contacts, a statistic we’ve kept since 1992: 20,241 contacts from all 87 Minnesota counties, passing our earlier […]